Frequently Asked Questions:

How do I download a copy of the photography lesson for my Ipod?
Log in with your username and password, Once that is done the following menu appear (See photograph above), click on “My Subscriptions”. Click on the lesson, click on the download button.

I am trying to access your Virtual Classroom but having difficulties.
You should have received an email with a link to our Virtual class. Just click on it and you should be all set. Our classes and workshops take place on a separate site.

I am in the class but cannot hear the Presenter.
Check your speaker volume, if that does not work you may have to call using the telephone the phone number is listed. Once you called, follow the instructions. On the bottom right side of the page, there should be a chat window, let the presenter know you can not hear him.

I am not satisfied or feel that the photography class I signed up for is not the right one for me, what should I do?
Our goal is to make sure that you are satisfied with our classes, therefore we will either refund you the full amount, give you a credit to apply to another class, or give a partial credit or refund depending on how many classes you have taken etc. See our refund policy for full details.

Can I contact my teacher with a question while enrolled in a class or workshop?
We strongly suggest you forward any question to your teacher while you are enrolled in a class. A specific email will be given to you at the beginning of any photography workshop. This email will allow you to forward any questions to the teacher.

Can I set up a photography Group?
Yes, our community page is where this option is located. First Login, then go to the Community, (second tab on the main menu page). Click on the "Profile" tab. This will bring you to this page.(See photo below) click on “Start new group”.